Individual Counselling near me

Cancellation Policy

1. Booking Appointments Scheduling: Appointments can be scheduled via phone, email, or through our online booking system. Please provide your name, contact information, and select your preferred appointment times. Availability: Our office hours are Monday - Thursday 10am - 8pm. Sessions are available on a first-come, first-served basis. Confirmation: Once an appointment is scheduled, you will receive a confirmation via your preferred method of contact (email, SMS, or phone call). Please review the details and confirm your attendance. 2. Cancellation and Rescheduling Notice Period: To cancel or reschedule an appointment, please provide at least 24 hours' notice. This allows us to offer the time slot to other clients in need. Cancellation Fee: Appointments cancelled with less than 24 hours' notice may incur a cancellation fee of [insert fee amount], except in cases of emergency or extenuating circumstances. No-Show Policy: If you do not show up for a scheduled appointment without prior notice, a no-show fee of [insert fee amount] may be applied. 3. Late Arrivals Late Arrival Policy: If you arrive late for your appointment, the session will still end at the scheduled time to accommodate subsequent clients. If you are more than [15 minutes] late, the appointment may be considered a no-show, and the fee may apply. 4. Payment Fees: Payment is due at the time of service unless otherwise arranged. Accepted payment methods include [cash, credit/debit card, bank transfer]. Insurance: If you are using insurance to cover the cost of counselling, you will be required to submit your billing receipt to your insurance provider. 5. Confidentiality Privacy: All sessions are confidential. Information shared during counselling will not be disclosed to anyone without your written consent, except in cases where disclosure is required by law (e.g., risk of harm to self or others). 6. Emergency Situations Crisis Support: If you are experiencing a mental health crisis or emergency, please contact emergency services immediately or go to the nearest emergency room. Our counselling services are not equipped to handle immediate crises. 7. Contact Information Inquiries: For any questions or further information regarding our booking policy, please contact us at [18777144769 or info@momentummindfulness.com].

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