Privacy policy.

Effective Date: January 2025

Momentum Mindfulness (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit momentummindfulness.com or use our counselling services. By using our website, you agree to the terms outlined below.

Information We Collect

Personal Information You Provide
We may collect personal information when you contact us, book a session, or submit a form. This may include:
• Name
• Email address
• Phone number
• Province or location
• Payment details (processed securely by third-party providers)
• Any messages or information you voluntarily share when requesting services

We do not store counselling session notes or sensitive therapeutic information on our website.

Information Collected Automatically
When you visit our site, we may automatically collect technical data such as:
• IP address
• Browser and device type
• Pages viewed
• Time spent on the site
• General analytics data through Squarespace or Google Analytics

This information helps us improve site performance and user experience.

How We Use Your Information

We use your information to:
• Respond to inquiries
• Book and manage appointments
• Provide counselling services
• Improve our website and services
• Send confirmations or important updates
• Maintain security and prevent misuse

We do not sell your personal information.

How We Share Information

We may share information only with trusted third-party service providers who help us operate our business, such as:
• Appointment booking systems
• Payment processors
• Website hosting and analytics tools

These providers are required to protect your information and may not use it for any purpose other than delivering the requested service.

We will never share your information for marketing purposes or with unrelated third parties.

Data Security

We take reasonable steps to protect your information from unauthorized access, misuse, or disclosure.
While no online system is completely secure, we follow industry-standard practices to safeguard your data.

Your Rights

Depending on your location, you may have the right to:
• Request access to your personal data
• Correct inaccurate information
• Request deletion of your information
• Withdraw consent to communication

To make a request, contact us at info@momentummindfulness.com.

Cookies

Our website may use cookies and similar technologies to improve functionality, personalize content, and analyze performance.
You can disable cookies through your browser settings, but certain features of the website may not function correctly.

External Links

Our website may include links to third-party websites.
We are not responsible for the privacy practices or content of any external sites.

Counselling Confidentiality

All counselling sessions follow Canadian privacy laws and professional ethics standards.
Information shared in counselling is confidential except in situations involving:
• Immediate risk of harm to yourself or others
• Legal reporting obligations
• Court orders

These exceptions will be discussed with you in advance whenever possible.

Children’s Privacy

Momentum Mindfulness does not knowingly collect personal information from children under 16. If information is collected in error, we will delete it promptly upon request.

Changes to This Policy

We may update this Privacy Policy from time to time.
The updated version will always be posted with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us: info@momentummindfulness.com