Terms of service.

Effective Date: January 2025

Welcome to Momentum Mindfulness. By accessing or using momentummindfulness.com or booking our counselling services, you agree to the following Terms of Service. Please read them carefully. If you do not agree, please do not use our website or services.

1. Overview

Momentum Mindfulness (“we,” “our,” or “us”) provides online counselling and coaching services for men across Canada. These Terms outline your rights and responsibilities when using our website or sessions.

2. Use of Our Website

You agree to use this website only for lawful purposes and in a way that does not harm, interfere with, or misrepresent our services.
You may not attempt to access secure areas, upload harmful content, or misuse any part of the website.

All content on this site is owned by Momentum Mindfulness and may not be copied, distributed, or used without permission.

3. Counselling Services

Our services are intended to support mental wellness, emotional regulation, personal growth, and healthy behaviour patterns.

We do not provide:
• Emergency mental health services
• Medical advice
• Psychiatric diagnoses or medication prescriptions
• Crisis intervention

If you are in immediate danger or experiencing a crisis, call your local emergency number or crisis hotline.

4. Booking and Payments

• Payment is required at the time of booking unless otherwise arranged.
• All prices are in Canadian Dollars (CAD).
• Appointments must be booked through our official scheduling system or by contacting us directly.
• We reserve the right to change pricing with notice.

5. Cancellations and Refunds

• Sessions canceled with 24 hours’ notice may be rescheduled without penalty.
• Sessions canceled with less than 24 hours’ notice may be charged the full session fee.
• Missed appointments (“no-shows”) are non-refundable.
• Refunds are not provided once a session has been completed.

6. Confidentiality

All counselling sessions are confidential according to Canadian privacy laws and professional ethical standards.
Confidentiality may only be broken in these circumstances:
• Risk of harm to yourself or others
• Suspected abuse or neglect involving a minor or vulnerable person
• When required by law or court order

Your privacy is important to us. For more information, see our Privacy Policy.

7. Client Responsibilities

When using our services, you agree to:
• Provide accurate information
• Attend sessions in a safe and private environment
• Avoid attending sessions under the influence of drugs or alcohol
• Not record, redistribute, or share session content without written consent

You understand that counselling outcomes cannot be guaranteed and depend on participation, openness, and personal effort.

8. Online Counselling Limitations

Online counselling has limitations, including:
• Potential technical issues (internet connection, audio/video quality)
• Restrictions on crisis support
• Limitations in providing clinical diagnoses

If a session is interrupted, we will attempt to reconnect or reschedule as soon as possible.

9. Website Content Disclaimer

The information on this website is for educational and informational purposes only.
It should not be used as a substitute for professional mental health, medical, or legal advice.

10. Service Availability

We reserve the right to modify, pause, or discontinue all or part of our services at any time.
We may also refuse service to individuals who violate these Terms or engage in harmful behaviour.

11. Liability Disclaimer

Momentum Mindfulness is not liable for:

• Damages resulting from website errors, technical issues, or service interruptions
• Decisions you make based on information from the website or sessions
• Personal outcomes or results from counselling

Your use of our website and services is at your own discretion and risk.

12. Third-Party Links

Our website may include links to external sites.
We are not responsible for the content, practices, or privacy policies of any third-party sites.

13. Changes to These Terms

We may update these Terms of Service at any time.
The updated version will be posted on this page with a revised effective date.
Continued use of our website or services means you accept the updated terms.

14. Contact Information

If you have questions about these Terms, please contact us at:
info@momentummindfulness.com